Florida State University
College of Social Science & Public Policy
Hello, we have changed the way we support you.
For any faculty seeking information on purchasing please click here
Click here to view our IT Policies
Administrative Rights Policy for College Computing Resources
Apple & Linux Policy
Desktop Printer Policy
GIS Lab Use Policy for Instruction
Generic Mailbox Request Policy
Information Security Policy
Laptop Purchasing Policy
Network Security Policy
New Faculty & Staff Arrival Policy
New Login Policy
Sabbatical Policy
Work From Home Policy
FSU's Network & Data Security Policies
FSU's Information Security Policy
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In the Self Service Higher Education pagelet, select Create New Case.
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- Make sure the Case Type drop-down is set to Support Request & the Category drop-down is set to IT Support Services.
- Select COSSPP IT Support in the Speciality Type drop-down, then proceed to select a detail that is the most relevant to your case.
- Fill out Priority, Summary & Details as pertaining to your case. You may also attach a screen shot or file using the Attach a File button.
- Once the form is completed, hit the save button to submit your case.