Florida State University
College of Social Science & Public Policy

Hello, we have changed the way we support you.


1

Visit & log into the FSU Service Center website.

2

In the Self Service Higher Education pagelet, select Create New Case.

3

  • Make sure the Case Type drop-down is set to Support Request & the Category drop-down is set to IT Support Services.
  • Select COSSPP IT Support in the Speciality Type drop-down, then proceed to select a detail that is the most relevant to your case.
  • Fill out Priority, Summary & Details as pertaining to your case. You may also attach a screen shot or file using the Attach a File button.
  • Once the form is completed, hit the save button to submit your case.